Yes, it is possible to track and trace the packages, though only certain services offer these features. Services like Gateway to Europe, EMS & SAL already offer these options.

You can either print the forms located in the Register Mail LINK, or pick up them up at any of the post offices. Once this is ready they have to deliver the letter or small package at the counter at our offices. At the counter the person in-charge will check the weight of the package and the client will pay the price depending on the weight.

The operational hours at the post offices vary according by location. Oranjestad & San Nicolas: 7:30 am to 12:00pm and 1:00pm to 4:30pm Royal Plaza and Santa Cruz: 7:30 am to 12:00pm and 1:00pm to 4:00pm. The customer service desk in Oranjestad operates from 8:00am to 12:00pm and 1:00pm to 4:00pm. All our offices are open from Monday to Friday.

Yes we do! It is called EMS - a more detailed explanation can be found under the same name in the Products and Services LINK

No, Aruba doesn't have a postal code.

Unfortunately, it is not possible to make the change of address by telephone. However, the change of address form can be downloaded from this website. Please find the forms below.

Yes, we not only have office materials available at all our Post offices, but also on line.

Yes, we offer fax service, but only in our Customer Service Department in the main office at Oranjestad.

Clients can apply for a PO Box at any of our post offices. The form can also be downloaded from this website, but to apply for a PO Box the application has to be delivered to any of our post offices. Please find the forms below. ..\..\..\..\Desktop\Customer Service Post Aruba N.doc

Yes, at the moment we offer the service locally and for the Netherlands Antilles. In the future we will expand the service to other countries.