Help & support

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What are the opening hours?

Monday to Friday:

Oranjestad and San Nicolas: 07:30-16:30

Sta Cruz: 07:30-16:30 closed 12:00-13:00


Can I Track and Trace my package?

Yes, it is possible to track and trace packages by entering your tracking number in the Track & Trace box on the home page or by calling our Customer Service.


Do you have Express Mail Services?

Yes we do! It is called EMS – a more detailed explanation can be found under the same name in the Post Aruba Services


Is there a postal code for Aruba?

No, Aruba doesn’t have a postal code.


Can I change my address by phone?

It is not possible to make the change of address by telephone, it should be done in person at the main post office in Oranjestad.


Do you sell packing materials like boxes or bubble envelopes in your offices?

Yes, we offer different packing materials at all our post offices.


How and where can I apply for a PO Box?

In order for you to receive a P.O. Box, you must first fill out the P.O. Box application form which can be obtained at any of our branches (Oranjestad, Sta. Cruz and San Nicolas). After your P.O. Box request has been approved, you can make the payment at any of our branches and pick up your key at the post offices at Oranjestad or San Nicolas.


Do you have the Money Transfer Service at the post offices?

Post Aruba help particulars or businesses with their money transfers to and from foreign countries. We have available money transfer to Curacao, St. Martin, and BES islands.


How do I become a business customer?

You can apply through our online form for a Business account. Apply


Where can I find more information on sending packages? 

Information about sending packages you can find on our Letters & Small parcel page


How can I contact the sales department?

You can contact our sales department via: sales@postaruba.com


Where can I buy stamps?

On our Philatelic page you can find an amazing collection of stamps that you can buy.


  • Hours of Operation

    Monday to Friday

    7:30am 4:30pm

    Non Stop

    Monday to Friday

    7:30am 4:30pm

    Non Stop

    Monday to Friday

    7:30am 4:30pm

    Closed 12:00 - 1:00

    Monday to Friday

    9:00am 6:00pm

    Closed 1:00 - 2:00

  • Contact us

    Contact us if you want to provide feedback or if you have any questions.