Letter and Small Parcel Service

Sending a letter or a parcel is a nice, personalized way to stay in touch with a loved one.

This is the traditional and most affordable way of sending mail that weighs less than 2 kilos. It can be used for both domestic and international shipments. However, it must meet the following physical characteristics:

Maximum dimensions

Envelope: length, width and depth combined: 90 cm, but the greatest dimension may not exceed 60 cm, with a tolerance of 2 mm. In roll form: length plus twice the diameter: 104 cm, but the greatest dimension may not exceed 90 cm, with a tolerance of 2 mm.

Minimum dimensions

Envelope: surface should not measure less than 9 x 14 cm, with a tolerance of 2 mm. In roll form: length plus twice the diameter: 17 cm, but the greatest dimension may not be less than 10 cm.

Time Frame

International
A service expectation of 6-15 business days is to be expected with most international destinations. All shipments must meet the requirements of the destination postal authority.

* Delivery Standards are subject to reasons of “force majeur”: such as, but not limited to, strike, bad weather conditions, refusal by client.

Conditions

In general, any article which, by the nature of its packing, may expose officials to danger, or soil or damage other items or postal equipment, is prohibited. The following articles are prohibited:
dangerousgood-icon Dangerous Goods
  • Explosives
  • Oxidizers
  • Organic Peroxides
  • Illegal substances (drugs)
  • Toxic substances
  • Infectious substances
Prohibited-Items-icon Prohibited Items
  • Cash money
  • Corrosives
  • Gases
  • Flammable materials
  • Radio-active materials
  • Biological samples
  • Obscene or immortal articles
  • Live animal